#screenreadertrick {
  position: absolute !important; /* Outside the DOM flow */
  height: 1px; width: 1px; /* Nearly collapsed */
  overflow: hidden;
  clip: rect(1px 1px 1px 1px); /* IE 7+ only support clip without commas */
  clip: rect(1px, 1px, 1px, 1px); /* All other browsers */
}

/* old opener */

body {
  font-family: 'Roboto', sans-serif;
}
.chatbot button:focus {
    outline: none;
    border: none;
}
.chat-btn {
    position: fixed;
    bottom: /*2rem*/40px;
    right: /*2rem*/40px;
    z-index: 999999;
    text-decoration: none;
    display: -moz-flex;
    display: -o-flex;
    display: -webkit-flex;
    display: flex;
    -webkit-justify-content: center;
    justify-content: center;
    -webkit-align-items: center;
    align-items: center;
    width: 60px;
    height: 60px;
    background: linear-gradient(135deg, rgb(42, 39, 218), rgb(0, 204, 255)) !important;
    color: #ffffff;
    border-radius: 50%;
    font-size: 30px;
    will-change: transform;
    transition: all 0.2s ease-in-out 0s;
    box-shadow: rgba(0, 77, 255, 0.5) 0px 4px 24px;
}

.chat-btn div {
    display: inline;
    transition: transform 0.8s;
    visibility: visible;
    opacity: 1;
    position: absolute;
    left: 50%;
    top: 50%;
    transform: translate(-50%, -50%) rotateZ(0);
}

.chat-btn div.hide {
    visibility: hidden;
    opacity: 0;
    transform: translate(-50%, -50%) rotateZ(180deg);
    transition: transform 0.8s;
}

.chat-btn .fa-comment-dots {
    display: block;
}

.chat-btn .fa-pencil-alt {
    display: none;
}

.chat-btn:hover i.fas.fa-comment-dots {
  display: none;
}

.chat-btn:focus i.fas.fa-comment-dots {
  color: #fff;
}

.chat-btn:hover i.fas.fa-pencil-alt {
  display: block;
}

.chat-btn:hover {
    transform: scale(1.2);
    background: #fff !important;
    color: rgb(0, 125, 252);
}
    
/*Chatbot Starts*/

.chat-icon button {
  font-size: 32px;
  line-height: 55px;
  -webkit-transition: all .7s ease-out;
  -moz-transition: all .7s ease-in-out;
  transition: all .7s ease-in-out;
  color: #fff;
  background: transparent;
  border: none;
  /*width: 50px;*/
  height: 50px;
  line-height: 50px;
  border-radius: 50px;
}

/* country selector */
.chat-bottom select {
  float: left;
  margin-left: 10px;
  margin-top: 10px;
}

#chat_countrycode {
  display: none;
}

#chat_countrycode.visible {
  display: inline;
}

.chat-bottom a button {
    color: #737373;
    transition: 0.4s all ease-in;
    cursor: pointer;
    font-size: 18px;
}

.chat-bottom a button:hover {
    color: #f16e00;
}

button.fa-paper-plane {
  border: none;
  padding: 0;
  background: none;
  height: 30px;
}

/* get rid of this? */
.chatbot {
  font-family: 'Roboto', sans-serif;
}

.chatbot .chat-box {
    bottom: 0px;
    position: fixed;
    margin: 1em;
    right: 40px;
    z-index: 10998;
    max-height: calc(100% - 47px);
    overflow: hidden;
    box-shadow: 1px 1px 100px 2px rgba(0, 0, 0, 0.22);
    border-radius: 16px;
}

.chat-icon {
    /* latest fixes */
    /*display: block;*/
    display: flex;
    align-items: center;
    justify-content: center;
    
    width: 56px;
    height: 56px;
    border-radius: 50%;
    text-align: center;
    color: #f0f0f0;
    margin: 25px auto 0;
    box-shadow: 0 0 4px rgba(0, 0, 0, .14), 0 4px 8px rgba(0, 0, 0, .28);
    cursor: pointer;
    -webkit-transition: all .1s ease-out;
    transition: all .1s ease-out;
    position: relative;
    z-index: 10998;
    overflow: hidden;
    background: #42a5f5;
}

.chat-icon i {
    font-size: 2em;
    line-height: 55px;
    -webkit-transition: all .2s ease-out;
    -webkit-transition: all .2s ease-in-out;
    transition: all .2s ease-in-out;
}

/*Chatbox*/

.chat {
    /*position: fixed;*/
    right: 85px;
    bottom: 20px;
    width: 400px;
    /*font-size: 14px;*/
    line-height: 25px;
    font-weight: 500;
    -webkit-font-smoothing: antialiased;
    font-smoothing: antialiased;
    opacity: 0;
    display: none; /* XXX */
    box-shadow: 1px 1px 100px 2px rgba(0, 0, 0, 0.22);
    border-radius: 10px;
    -webkit-transition: all .2s ease-out;
    -webkit-transition: all .2s ease-in-out;
    transition: all .2s ease-in-out;
}

.chat_fullscreen {
    position: fixed;
    right: 0px;
    bottom: 0px;
    top: 0px;
}

.chat, .chat_header {
    font-family: 'Roboto', sans-serif;
}

.chat_header {
    text-align: center;
    font-weight: 500;
    color: #fff;
    /*height: 55px;*/
    background: #42a5f5;
    border-top-left-radius: 10px;
    border-top-right-radius: 10px;
    display: flex;
    align-items: center;
    background: linear-gradient(135deg, rgb(42, 39, 218) 0%, rgb(0, 204, 255) 100%);
    padding: 12px;
}

.chat_header {
  position: relative;
}

.chat_header img.header-user {
  width: 50px;
  height: 50px;
  border-radius: 50px;
  margin-right: 10px;
  display:none;
}

.chat_header .four-people {
    width: 52px;
    height: 52px;
    overflow: hidden;
    margin-right: 15px;
}

.chat_header .four-people .users {
    width: 28px;
    height: 28px;
    border-radius: 50px;
    float: left;
}

.chat_header .four-people .users.user-1 {
 background: url("https://gaippbots.com/bot/uploaded-image/146356");
 background-size: cover;
}

.chat_header .four-people .users.user-2 {
 background: url("https://gaippbots.com/bot/uploaded-image/146565");
 background-size: cover;
}

.chat_header .four-people .users.user-3 {
 background: url("https://gaippbots.com/bot/uploaded-image/146566");
 background-size: cover;
}

.chat_header .four-people .users.user-4 {
 background: url("https://gaippbots.com/bot/uploaded-image/146567");
 background-size: cover;
}

.chat_header .four-people .users:nth-child(2n) {
    margin-left: -5px;
}

.chat_header .four-people .users:nth-child(n+3) {
    margin-top: -4px;
}

.chat_header h2 {
  font-size: 24px;
  margin: 0;
  color: #ffffff;
  font-weight: normal;
}

.chat_header button {
  background: transparent;
  border: none;
  color: #fff;
  padding: 0;
  margin: 0;
  font-size: 19px !important;
  width: 40px;
  height: 40px;
  border-radius: 50px;
  display: block;
  line-height: 40px;
  cursor: pointer;
  transition: 0.3s all ease-in;
}

.chat_header button:hover {
  background: rgba(0, 36, 92, 0.16);
}

.chat_header button.fas.fa-ellipsis-v {
  
}
    
.chat_header .buttons {
  /*position: absolute;
  top: 50%;
  right: 20px;
  transform: translateY(-50%);*/
  margin-left: auto;
  background-color: transparent !important;
  display:flex;
}

.header-bottom {
    padding: 15px;
    background: linear-gradient(135deg, rgb(42, 39, 218) 0%, rgb(0, 204, 255) 100%);
    color: #fff;
    position: relative;
    clear: both;
}

.header-bottom::before {
    content: "";
    display: block;
    width: 12px;
    height: 12px;
    position: absolute;
    top: calc(50% - 7px);
    background: rgb(117 218 95);
    border-radius: 50%;
    left: 25px;
}

.header-bottom::after {
    content: "";
    position: absolute;
    width: 100%;
    bottom: -8px;
    left: 0px;
    border-image-source: url(data:image/svg+xml;base64,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);
    border-image-slice: 0 0 100%;
    border-image-repeat: stretch;
    border-width: 0px 0px 15px;
    border-bottom-style: solid;
}

.header-bottom .online {
    color: #fff;
    padding-left: 35px;
    font-size: 15px;
    font-weight: normal;
}

.chat_header .span {
    float: right;
}

.chat.is-visible {
    display: block; /* XXX */
    opacity: 1;
    -webkit-animation: zoomIn .2s cubic-bezier(.42, 0, .58, 1);
    animation: zoomIn .2s cubic-bezier(.42, 0, .58, 1);
}

.is-hide {
    opacity: 0
}

.chat_field {
    position: relative;
    /*margin: 5px 0 5px 0;*/
    width: 65%;
    font-size: 17px;
    line-height: 30px;
    font-weight: 500;
    color: #4b4b4b;
    -webkit-font-smoothing: antialiased;
    font-smoothing: antialiased;
    border: none;
    outline: none;
    display: inline-block;
}
.chat_field:focus {
    outline: none;
    border: none;
}
.chat-bottom #chat_countrycode {
    background: #f0f2f7;
    border: none;
    padding: 3px 5px;
    font-size: 15px;
    margin: 5px 15px;
}
.chat-bottom #chat_countrycode:focus {
    border: none;
    outline: none;
}
.chat_field.chat_message {
    height: 30px;
    resize: none;
    font-size: 17px;
    line-height: 20px;
    font-weight: 400;
    font-family: inherit;
    padding-left: 15px;
    width: 100%;
}
.chat_field.chat_message:hover {
    outline: none;
    border: none;
}

.chat-bottom {
    width: 100%;
    display: inline-block;
    background: #fff;
    border-top: 1px solid #eee;
    border-bottom-right-radius: 10px;
    border-bottom-left-radius: 10px;
}

.chat-bottom a {
    display: inline-block;
    text-align: center;
}

.chat-bottom .camera-icon {
    float: left;
    background: rgba(0, 0, 0, 0);
}

.chat-bottom .send-icon {
    float: right;
    background: rgba(0, 0, 0, 0);
}

.chat-bottom a {
    width: 35px;
    height: 35px;
    box-shadow: none;
    margin: 5px;
}

.chat-bottom a i {
    font-size: 1.6em;
    line-height: 35px;
    color: #bbb;
}

.chat-bottom a i:hover {
    color: #42a5f5;
}

.chat_converse:focus, button.fas:focus, .chat_message:focus {
  /*outline: .2rem solid #f16e00;*/
  outline: none;
}

.chat-icon button:focus {
  outline: none !important;
  box-shadow: 0 0 3pt 2pt #f16e00;
}

.chat-icon {
  padding: 3px;
}

.chat_converse {
    position: relative;
    background: #fff;
    padding: 6px 0 0px 0;
    height: 350px;
    max-height: 350px;
    min-height: 150px;
    font-size: 17px; /* chat font size */
    line-height: 25px;
    overflow-y: auto;
    width: 100%;
    float: right;
    padding-bottom: 20px;
}

.chat .chat_converse .chat_msg_item {
    position: relative;
    margin: 8px 0 15px 0;
    padding: 8px 15px;
    max-width: 75%;
    display: block;
    word-wrap: break-word;
    border-radius: 7px;
    -webkit-animation: zoomIn .5s cubic-bezier(.42, 0, .58, 1);
    animation: zoomIn .5s cubic-bezier(.42, 0, .58, 1);
    clear: both;
    z-index: 9;
        font-weight: normal;
    font-size: 17px;
    line-height: 25px;
}

.status {
    margin: 45px -50px 0 0;
    float: right;
    font-size: 11px;
    opacity: 0.3;
}

.status2 {
    margin: -10px 20px 0 0;
    float: right;
    display: block;
    font-size: 11px;
    opacity: 0.3;
    clear: both;
}

.chat .chat_converse .chat_msg_item .chat_avatar {
    position: absolute;
    top: 0;
}

.chat .chat_converse .chat_msg_item.chat_msg_item_admin .chat_avatar {
    left: -52px;
    background: rgb(240, 242, 247);
}

.chat .chat_converse .chat_msg_item .chat_avatar,
.chat_avatar img {
    width: 40px;
    height: 40px;
    text-align: center;
    border-radius: 50%;
}

.chat .chat_converse .chat_msg_item.chat_msg_item_admin {
    margin-left: 60px;
    float: left;
    background: rgb(240, 242, 247);
    color: #000;
}

.chat .chat_converse .chat_msg_item.chat_msg_item_user {
    margin-right: 20px;
    float: right;
    background: linear-gradient(135deg, rgb(42, 39, 218), rgb(0, 204, 255));
    color: #eceff1;
}

.chat .chat_converse .chat_msg_item.chat_msg_item_admin:before {
    content: '';
    position: absolute;
    top: 15px;
    left: -12px;
    z-index: 10998;
    border: 6px solid transparent;
    border-right-color: rgba(255, 255, 255, .4);
}

#otherSideTyping {
    background-color: #fff;
    margin-left: 0;
    display: flex;
    width: 100%;
    align-items: center;
    padding-left: 30px;
}

#otherSideTyping h4 {
  margin-right: 10px;
  margin-left: 15px;
}

#otherSideTyping .dot {
    display: inline-block;
    width: 12px;
    height: 12px;
    border-radius: 50%;
    margin-right: 3px;
    background: #303131;
    animation: wave 1.3s linear infinite;
}

#otherSideTyping .dot:nth-child(2) {
    animation-delay: -1.1s;
}

#otherSideTyping .dot:nth-child(3) {
    animation-delay: -0.9s;
}

.chat_username {
    clear: both;
}
.chat_username p {
    position: relative;
    float: right;
    margin: 0px 20px -5px 0px;
    font-size: 12px;
    color: #ccc;
}

.chat_botname {
  clear: both;
}

.chat_botname p {
    position: relative;
    float: left;
    margin: 0px 0px -6px 60px;
    font-size: 12px;
    color: #42a5f5;
}

.chat-btn, .chat_header, .chat .chat_converse .chat_msg_item.chat_msg_item_user, .chat_header .fa-redo {
    background-color: #db4064;
    color: #ffffff;
}

/* limit embedded videos to chat width */
.chat_converse iframe {
  max-width: 100% !important;
}

@keyframes wave {
    0%,
    60%,
    100% {
        transform: initial;
    }
    30% {
        transform: translateY(-15px);
    }
}


/*Chatbox scrollbar*/
::-webkit-scrollbar {
    width: 6px;
}

::-webkit-scrollbar-track {
    border-radius: 0;
}

::-webkit-scrollbar-thumb {
    margin: 2px;
    border-radius: 10px;
    background: rgba(0, 0, 0, 0.2);
}


/*Element state*/
.is-active {
    -webkit-transform: rotate(180deg);
    transform: rotate(180deg);
    -webkit-transition: all 1s ease-in-out;
    transition: all 1s ease-in-out;
}

.is-float {
    box-shadow: 0 0 6px rgba(0, 0, 0, .16), 0 6px 12px rgba(0, 0, 0, .32);
}


/*Animation*/

@-webkit-keyframes zoomIn {
    0% {
        -webkit-transform: scale(0);
        transform: scale(0);
        opacity: 0.0;
    }
    100% {
        -webkit-transform: scale(1);
        transform: scale(1);
        opacity: 1;
    }
}

@keyframes zoomIn {
    0% {
        -webkit-transform: scale(0);
        transform: scale(0);
        opacity: 0.0;
    }
    100% {
        -webkit-transform: scale(1);
        transform: scale(1);
        opacity: 1;
    }
}

@-webkit-keyframes load {
    0% {
        -webkit-transform: scale(0);
        transform: scale(0);
        opacity: 0.0;
    }
    50% {
        -webkit-transform: scale(1.5);
        transform: scale(1.5);
        opacity: 1;
    }
    100% {
        -webkit-transform: scale(1);
        transform: scale(1);
        opacity: 0;
    }
}

@keyframes load {
    0% {
        -webkit-transform: scale(0);
        transform: scale(0);
        opacity: 0.0;
    }
    50% {
        -webkit-transform: scale(1.5);
        transform: scale(1.5);
        opacity: 1;
    }
    100% {
        -webkit-transform: scale(1);
        transform: scale(1);
        opacity: 0;
    }
}

@media only screen and (min-width: 360px) and (max-width: 399px) {
    .chat {
        width: 275px;
    }
    .chat_field {
        width: 50%;
    }
}

@media only screen and (min-width: 400px) and (max-width: 1023px) {
    
    .chat_field {
        width: 50%;/*65%;*/
    }
}

@media only screen and (min-width: 300px) and (max-width: 767px) {
  .chatbot .chat-box {
    bottom: 15px;
    right: 10px;
  }
  .chat .chat_converse .chat_msg_item {
    font-size: 15px;
    line-height: 20px;
  }
  .chat-btn {
    right: 10px;
    bottom: 50px;
  }
  .chat {
      width: 300px;
      bottom: 50px;
  }
  
}


/* safari fixes */

@media (min-width: 375px) and (max-width: 812px) {
.chat_converse {
  height: 280px;
  max-height: 280px;
}
.chat-icon {
    
    width: 90px!important;
    height: 90px!important;
}

.chat-icon button {
    margin-top: 17px;
    margin-left: -47px;
    font-size: 48px!important;
}
  /* Shift comment icon on the left a bit */
  /*.chat-icon button.fa-comment-dots {
      margin: 0 0 0 -5px !important;
  }*/
}

@media (min-width: 768px) and (max-width: 1024px) {
.chat-icon {
    
    width: 90px!important;
    height: 90px!important;
}

.chat-icon button {
    margin-top: 17px;
    margin-left: -47px;
    font-size: 48px!important;
}

}

.footer-bottom ul {
    list-style: none;
    padding: 0px 15px 10px;
    margin: 0;
    display: flex;
    align-items: center;
}

.footer-bottom ul li {
    display: inline;
}

.footer-bottom ul li a {
    font-size: 14px;
    width: auto;
    height: auto;
}

.footer-bottom ul li.powered-by {
    font-size: 12px;
    color: #999999;
}
.footer-bottom ul li.powered-by img {
  width: 35px;
  margin: -6px 0px 0px 4px;
}
.footer-bottom ul li.powered-by a {
    margin: 0;
}

.footer-bottom ul li a.play-icon i {
    color: #118bf1;
}

/* Make the icon link position relative*/
.chat-icon {
    position: relative;
}

/* Make the icon link position absolute and position it in center */
.chat-icon button {
    position: absolute;
    top: 50%;
    left: 50%;
    transform: translate(-50%, -50%);
    margin: 0 !important;
}

/* smaller heading on mobile */
@media (max-width: 614px) {
  .chat_header h2 {
    font-size: 16px;
  }
}

/* Header Dropdown */
.head-dropdown {
  display: inline-block;
  position: relative;
}

.head-button {
  border-radius: 50px;
  cursor: pointer;
  width: 40px;
  height: 40px;
  line-height: 40px;
  transition: 0.3s all ease-in;
  font-size: 19px;
  display: flex;
  align-items: center;
  justify-content: center;
}

.head-button:hover {
  background-color: rgba(0, 36, 92, 0.16);
}


.head-input {
  display: none;
}

.head-menu {
  position: absolute;
  top: 100%;
  right: -33px;
  border-radius: 10px;
  padding: 10px;
  /* margin: 5px 0px 0px -140px; */
  box-shadow: rgb(198 198 198 / 50%) 0px 4px 24px;
  background-color: #ffffff;
  list-style-type: none;
  z-index: 99999;
}

.head-input + .head-menu {
  display: none;
} 

.head-input:checked + .head-menu {
  display: block;
} 

.head-menu li {
  padding: 8px 20px;
  cursor: pointer;
  white-space: nowrap;
  color: #000;
  font-weight: normal;
  text-align: left;
}

.head-menu li:hover {
  background-color: #f6f6f6;
}

.head-menu li a {
  display: block;
  margin: -10px -20px;
  padding: 10px 20px;
}

.head-menu li.divider{
  padding: 0;
  border-bottom: 1px solid #cccccc;
}

.head-menu li i {
    margin-right: 10px;
    color: #999;
}

.head-menu li i.fa-star {
  color: #fbd701;
}


/*Chatbot Questions*/

.bot-questions {
    transition: transform 0.2s ease 0s, margin 0.2s ease 0s;
   /* background: rgb(240, 242, 247);*/
    color: #000;
    clear: both;
    max-width: 75%;
    border-radius: 20px;
    margin-left: 60px;
    text-align: left;
    font-size: 17px;
    /* border: 1px solid rgb(235, 238, 240); */
    margin-bottom: 20px;
}
.bot-questions .question-title h4 {
    font-size: 17px;
    font-weight: normal;
    color: #000;
    padding: 8px 15px;
    margin: 0;
    background: rgb(240, 242, 247);
    font-family: 'Roboto', sans-serif;
    border-radius: 8px;
}
.bot-questions .all-options {
    background: #fff;
    border-radius: 20px;
    border-top-left-radius: 0;
    border-top-right-radius: 0;
    margin-top: 15px;
}
.bot-questions .all-options .option-single {
    font-size: 16px;
    font-weight: normal;
    display: block;
    color: rgb(0, 125, 252);
    text-decoration: none;
    padding: 5px 15px;
    border: 1px solid rgb(0, 125, 252);
    margin: 10px 0px;
    border-radius: 8px;
}
.bot-questions .all-options .option-single:hover {
    text-decoration: underline;
    background: #eef9ff
}

/* Single questions */
.single-choice {
    background: transparent !important;
    text-align: right;
}
.single-choice .chatbot-choice-button {
    font-size: 15px;
    padding: 8px 16px;
    cursor: pointer;
    border: 1px solid rgb(0, 125, 252);
    border-radius: 20px;
    margin: 3px;
    background: transparent;
    color: rgb(0, 125, 252);
}
.single-choice .chatbot-choice-button:hover {
    text-decoration: underline;
}
.chat-box .btn-ok {
    background: #1677ec;
    border: none;
    color: #fff;
    padding: 5px 15px;
    border-radius: 20px;
    margin: 10px 0px;
}
.chat-box .btn-ok:focus {
    outline: none;
}

/* Bot Reload */

.bot-restart {
    position: absolute;
    right: 10px;
    top: 55px;
    z-index: 999;
}
.bot-restart button {
    width: 30px;
    height: 30px;
    border: none;
    background: #cfefff;
    border-radius: 5px;
    padding: 0;
    color: #0ba5f7;
    cursor: pointer;
}

/* Country Flag */
.chatbot .iti #chat_telephone {
    border: none;
}
.chatbot .iti #chat_telephone:focus {
    border: none;
    outline: none;
}
.chatbot .iti__selected-flag {
    background-color: transparent !important;
}
.chatbot .iti {
    padding: 10px;
    z-index: 99999;
}
.chatbot .iti:focus, .chatbot .iti:active {
    outline: none;
    border: none;
}
.chatbot .iti__flag-container:focus, .iti__selected-flag:focus {
    border: none;
    outline: none;
}

/*Emoji Styles
.emoji-picker__wrapper {
    width: 400px;
    z-index: 99999;
    left: 140px !important;
    border: none;
    bottom: 40px !important;
}
.emoji-picker__wrapper .emoji-picker.light {
    width: 100%;
    height: 300px;
    border: none;
}
*/

.emoji-picker.light {
    width: 400px;
    margin: 10px 0px 0px 90px;
    border: none;
    height: 360px;
    max-height: 350px;
    background: #fff;
}
.emoji-picker__wrapper {
    z-index: 99999;
    width: 300px;
    right: 0px !important;
    left: 0px !important;

}

Began life as a copy of #1029713